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Home > Blog > Why Online Reviews Matter
MONDAY, JULY 9, 2018

Why Online Reviews Matter

 

 

 

 

 

              Do online reviews really matter when your shopping for Auto and Home insurance in Simi Valley, CA? The short answer is yes, yes, yes!  With the advancements of technology, in just a few minutes of looking for a local restaurant, local car salesmen, or local insurance agent , you can pinpoint who or what will be the right fit for you and your family. It’s simple, it’s fast, and very reliable.

 

              The fact is, 90% of consumers read online reviews before visiting a business and 84% of consumers trust online reviews as much as a personal recommendation. Studies show that 72% of consumers say a positive review will help them trust a local business more, and customers are likely to spend 31% more on a business with excellent reviews.

 

              Let’s take Yelp for example, on average, a 1-star increase on yelp leads to a 5 to 9% increase in a business’s revenue. But, one negative review can cost you 30 customers!  The number of reviews posted every minute by Yelp Users is approximately 26,380. There are many other avenues for reviews such as Google Reviews, Facebook, and Yahoo just to name a few.

 

              As an Independent Insurance Brokerage in Simi Valley, where does Chun & Reynolds Insurance stack up? Within a little over two years, we are one of just a few Brokers in Simi Valley, CA with over 30, 5-Star Reviews and a 100% 5-Star Rating across all platforms. We pride ourselves on the service we give and the ability to navigate a client’s portfolio to find optimum pricing, coverage, and the right insurance carrier to fit their lifestyle. Our dedication to our craft is self-evident in the responses we receive back from our valued clients.

 

              With increasing claims over the last few years due to brush fires, floods, earthquakes, liability suits, auto accidents and thefts we’re seeing a lot of movement in the industry.  This movement comes in the form of increased rates, and some companies reducing coverage or eliminating it all together.  Why not take advantage of our knowledge and expertise to guide you through the pitfalls that you may not be aware of?

 

              Next time you are looking for an Insurance Broker, remember, reviews (or lack thereof) do matter, and they matter a lot. Chun & Reynolds Insurance is one of the fastest growing Brokerages in Simi Valley, CA because we just know how to take care of our clients, plain and simple. If you don’t believe us, go read our reviews!

 

 

 

 

Chun & Reynolds Review Links:

www.Chunandreynolds.com/testimonials.aspx   - Website

https://www.yelp.com/biz/chun-and-reynolds-insurance-services-simi-valley  - YELP

https://www.facebook.com/chunandreynolds/    -  Facebook

Google.com  -  Search Chun & Reynolds Insurance Simi Valley

 

 

Source Links:

https://www.forbes.com/sites/ryanerskine/2017/09/19/20-online-reputation-statistics-that-every-business-owner-needs-to-know/#291057cdcc5c

https://expandedramblings.com/index.php/yelp-statistics/3/

Posted 1:00 PM

Tags: auto insurance, home insurance, simi valley insurance, insurance broker, business insurance, insurance agent, reviews, ventura county,
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